Shipping & Delivery Information
United Storage makes sure that you get your delivery on time
Dispatch
Most orders placed online by 2pm will be dispatched for next working day delivery (except promotional sales), but some exceptions apply for larger orders.
Pick-Up
Homebush West, NSW | Altona North, VIC
| Hemmant, QLD
Place your order online and pick-up in-store.
Shipping Charges
For freight charges on Bulky products please use online freight calculator in the product detail.
When purchasing multiple Bulky products, freight will increase according to quantity.
If you require special freight quotation, please contact us.
Risk of Loss or Damage
All items purchased from United Storage are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. United Storage will not be held responsible for any damage, loss or delay occurring to goods in transit. Accordingly, we recommend that you arrange your own transit insurance.
Damaged Goods
If products received are visibly damaged upon delivery – please do not accept delivery. Upon signing delivery docket, you are accepting delivery in good condition and we cannot guarantee replacement.
Couriers and Shipping Companies
United Storage will decide which service is more appropriate for every delivery based on different services offered.
Delivery of Bulky items is done strictly door to door – Curb Side Service
This means that Driver will not take Bulky items up flight of stairs or difficult to access areas. Driver will make decision based on his sole discretion as to the level of assistance to provide upon delivery. As such, we strongly recommend, particularly for Bulky items, to have a number of people assisting with delivery. If your require Couriers to take Bulky item up flight of stairs or difficult to access areas, special arrangement can be made for additional fee. Please contact us for a quotation.